Welcome to EasyShop. These Terms & Conditions ("Terms") govern your access to and use of the EasyShop website, mobile experience, and any products or services purchased through them (collectively, the "Site"). By browsing the Site, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Site.
You must be at least 18 years old, or using the Site under the supervision of a parent or legal guardian, to place an order. You agree to provide accurate, current, and complete information when creating an account or checking out, and to keep your account credentials confidential. You are responsible for all activity that occurs under your account. You agree not to use the Site for any unlawful purpose, to attempt to gain unauthorised access to our systems, or to interfere with the normal operation of the Site.
We make every effort to display product images, descriptions, and prices as accurately as possible; however, we do not guarantee that colours, dimensions, or details shown on the Site are completely error-free. All prices are listed in the currency shown at checkout and are subject to change without prior notice. Products are subject to availability, and we reserve the right to limit quantities, discontinue a product, or correct pricing errors at any time, even after an order has been placed.
When you place an order, you are making an offer to purchase the selected product(s) at the listed price. We reserve the right to accept or decline any order for reasons including, but not limited to, product availability, errors in pricing or product information, or suspected fraudulent activity. Payment must be received in full before an order is processed and shipped. You confirm that any payment details you provide are accurate and that you are authorised to use the chosen payment method.
Estimated delivery times shown on the Site are provided for guidance only and are not guaranteed. Delivery timelines may vary depending on your location, the shipping method selected, and factors outside our control such as courier delays. Risk of loss and title for products purchased pass to you upon our delivery to the shipping carrier.
Most unopened items can be returned within 15 days of delivery for a refund or exchange, provided they are in their original condition and packaging. Certain items (such as perishable goods, personal care products, or items marked as final sale) may not be eligible for return. To start a return, please contact our support team with your order number and reason for return. Approved refunds are issued to the original payment method and may take several business days to appear on your statement.
You are responsible for maintaining the confidentiality of your account password and for restricting access to your device and account. Please notify us immediately if you suspect any unauthorised use of your account. EasyShop will never ask for your full password or payment card details by email or phone.
All content on the Site, including text, graphics, logos, product images, and software, is the property of EasyShop or its content suppliers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any part of the Site without our prior written consent.
To the fullest extent permitted by law, EasyShop shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of any product. Nothing in these Terms limits any statutory rights that cannot be excluded under applicable consumer protection law.
We may update these Terms from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The updated Terms will be posted on this page with a revised effective date, and continued use of the Site after changes are posted constitutes acceptance of the revised Terms. If you have any questions about these Terms, please contact us using the details on our Contact Us page.
